Account Verification: How to Read 'Digital Body Language'
Digital transformation has brought with it a plethora of new, digital services and an historic increase in customers - existing and new - who want to deal with your institution solely through digital channels.

But how do you validate that these customers are who they claim to be - especially at account opening? How do you balance the right amounts of security controls and ease of use to minimize customer friction and abandonment? What if you could read their digital body language - how they tap, type or swipe information into an online form?

Register for this executive roundtable, Account Verification: How to Read 'Digital Body Language,' and gain new insights from event thought-leaders, as well as to discuss with your peers.

Discussion topics will include:

  • What is the value of reading digital body language?
  • How can these analytics be used to distinguish between legitimate and fraudulent intent?
  • Further, how can these analytics help optimize conversion, reduce fraud and create a more frictionless customer journey?
Tom Field
Tom Field
SVP of Editorial

ISMG
March 14, 2023 | 04:00 - 05:30 pm EDT
 
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*Please note that this is an invitation-only event and space is limited. All requests to attend will be reviewed by our event staff and approved based on professional qualifications and event capacity. Additionally, these events will not be recorded and the Chatham House Rule will apply.

If you have any trouble submitting this form, please send an email to roundtables@ismg-events.com for assistance.

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March 14, 2023 | 04:00 - 05:30 pm EDT

Account Verification: How to Read 'Digital Body Language'