Fraud Summit
Virtual Summit June 16 - 17, 2022
ISMG, the leading media provider to the cybersecurity community, has shown its commitment to education and networking through its series of Fraud Summits over the last nine years. Our annual Fraud Summit brings leaders and key decision-makers together to connect and learn from each other’s success, as well as challenges, in an interactive educational environment to better combat fraud.

The Fraud Summit agenda is designed with a goal of providing actionable education implement back at the office immediately. Last year's speakers include Whole Foods - Amazon CISO, Sameer Sait, Mastercard's SVP of Fraud Intelligence, Strategy & Cyber Products, Claire Le Gal, Square's Global Head of Risk, Samant Nagpal and more. As you plan for the coming year, navigate the latest stage in the pandemic, and pivot for unexpected vulnerabilities and ever-changing threat landscape, please join us on June 16 for the Fraud Summit!
ISMG's agendas provide actionable education and exclusive networking opportunities with your peers and our subject matter expert speakers.
Jeremy Grant
Managing Director, Technology Business Strategy
Venable LLP
Grant is a managing director at Venable, where he works with the firm's clientele to develop growth strategies, identify market solutions and advise on policy impacts across the information technology and cybersecurity and government services. In this role, Grant utilizes...
Claire Le Gal
Sr. VP, Fraud Intelligence, Strategy & Cyber Products
Mastercard
Le Gal is senior vice president, responsible for the fraud intelligence, strategy and cyber products team in the Cyber and Intelligence Solutions division at Mastercard. She is responsible for a variety of global functions, including fraud reporting and analytics, cybersecurity...
Karen Boyer
SVP Financial Crimes, Fraud Intelligence
M&T Bank
Boyer has over 20 years of diverse banking experience with over 15 years in the realm of fraud. She is currently vice president of financial crimes and fraud intelligence at People’s United Bank, a regional bank in the Northeast with...
Ian Mitchell
Founder and Board Chair
The Knoble
Mitchell is the founder of The Knoble, a nonprofit with the mission to unite the financial crimes industry to protect vulnerable populations and fight human crime - trafficking, scams, child exploitation and elder abuse. He is also the co-founder of...
Greg Kruck
Security Architect
Google Cloud Security
Mr. Kruck is a Security Architect in Google Cloud Platform's User Protection Services unit. Prior to joining Google, he worked in both public sector and commercial organizations in myriad roles, including leading federal agencies’ cyber security programs, developing startups from...
Brian Pramov
Director, Customer Success
DataVisor
Brian works with large financial institutions to implement DataVisor's fraud management platform and utilize it to detect fraud before it is realized. Brian has over 15 years of experience across the financial services and e-commerce industries, and has transformed the...
Don Cardinal
Managing Director
Financial Data Exchange (FDX)
Don Cardinal is Managing Director of the Financial Data Exchange (FDX), a non-profit, industry led collaboration dedicated to unifying the financial industry around a secure, interoperable standard for the permissioned access of consumer and business financial data. As Managing Director,...
Anna Delaney
Executive Editor
ISMG
David Pollino
Former CISO
PNC Bank
Pollino is an experienced security and risk executive with over 25 years of experience in information security, fraud prevention and risk management. He has focused on financial services for 20 years and was the CISO of Bank of the West...
Kolin Whitley
Head of North America, Acceptance & Risk
VISA
Whitley is a senior director advising the top 25 U.S. issuers in the areas of fraud and identity management. Prior to joining Visa, he spent more than 20 years in a variety of risk leadership roles supporting payments, financial services...
TJ Hart
Managing Director, ISO Strategy and Transformation
State Street Corporation
TJ is a 15 year veteran of the Security space and is currently the Managing Director, ISO Strategy and Transformation at State Street Corporation. In this role he leads the effort to enact resiliency and sustainability within global business security...
Mike Timoney
Vice President - Secure Payments
Federal Reserve Bank of Boston
Mike Timoney is a Vice President for Secure Payments and has responsibility to understand the payments and fraud landscape and identify areas where security must be improved. Mike is responsible for designing, developing, and implementing key elements of the Federal...
Julie Conroy
Head of Risk Insights and Advisory
Aite-Novarica Group
Julie Conroy serves as the head of Risk, Insights & Advisory and covers fraud, data security, anti-money laundering, and compliance issues. Ms. Conroy brings to Aite-Novarica more than a decade of hands-on product management experience working with financial institutions, payments...
Kristi Wilson
Senior Fraud Manager, Special Investigations
T-Mobile
Wilson is a telecommunications industry professional with 15+years in fraud detection, mitigation, and criminal analytics. Kristi’s passion for Fraud began early in her career as an investigator for Commerce Bank, headquartered in Kansas City, MO. The last 10 years have...
Ruth Promislow
Partner
Bennett Jones LLP
Ruth Promislow practices commercial litigation with a strong focus on commercial crime, including cybersecurity, Ponzi schemes, investment fraud, employee fraud and anti-money laundering. She has extensive experience with recovery issues relating to commercial crime, including receiverships, tracing, freezing and recovering...
Tom Field
SVP of Editorial
ISMG
Field is responsible for all of ISMG's 28 global media properties and its team of journalists. He also helped to develop and lead ISMG's award-winning summit series that has brought together security practitioners and industry influencers from around the world,...
JP Blaho
Product Marketing Leader
BioCatch
John Paul (JP) Blaho leads the product marketing team and help execute the go to market strategy at BioCatch. With more than 15 years of product marketing experience, JP focuses on understanding fraud and security buyer personas, bringing cutting edge...
Jim Payne
Senior Manager of Product Marketing
Sift
Jim Payne is a Senior Manager of Product Marketing at Sift focused on Enterprise product and go-to-market strategy. He is also the proud owner of a bustling cheesesteak restaurant in Denver, CO.
Peter Tapling
Board Member
U.S. Faster Payments Council
Tapling is an innovator and adviser in security, risk, authentication and payments. He is a board member of the U.S. Faster Payments Council and was a steering committee member of the Federal Reserve Secure Payments Task Force. Tapling was founder...
Deborah Baxley
Partner
PayGility Advisors
Deborah Baxley is an international mobile/cards payment/FinTech consultant, and a recognized expert in the industry, creator of growth strategies for new and existing markets with more than 20 years’ experience consulting to cards and payment companies. Managed and delivered over...
Kelly White
Advisor to Mastercard - Cybersecurity Strategy and Risk
Mastercard
Kelly White is the co-founder and CEO of RiskRecon, a Mastercard company. RiskRecon is a world-leading provider of cybersecurity ratings and insights that make it easy to understand and act on enterprise risks. Prior to founding RiskRecon, Kelly held various...
Julie Conroy
Head of Risk Insights and Advisory
Aite-Novarica Group
Conroy is research director for Aite-Novarica Group's fraud and AML practice and covers fraud, data security, anti-money laundering and compliance issues. She has more than a decade of hands-on product management experience working with financial institutions, payments processors and risk...
Imran Ahmed
imran.ahmad@nortonrosefulbright.com
Norton Rose Fullbright
Imran Ahmad is the Canadian head of the technology sector and co-head of the information governance, privacy and cybersecurity practice at Norton Rose Fulbright. He advises clients across all industries on a wide array of technology-related matters, including outsourcing, cloud...
View Agenda
Mastercard's Claire Le Gal on Responding to the New 'Fraud Universe'
Claire Le Gal, Sr. VP, Fraud Intelligence, Strategy & Cyber Products, Mastercard

If we have learned anything from digital transformation, it's that fraud now comes in multiple forms across multiple vectors - simultaneously. And for financial services organizations to be able to spot and stop these schemes requires tearing down silos and building new partnerships like never before.

Claire Le Gal, a 26-year Mastercard veteran, shares exclusive insight on:

  • Emerging fraud trends - and why they are so challenging to detect
  • How we can make it harder for the fraudsters to succeed
  • Why fraud fusion centers are only the start of the cross-enterprise collaboration that needs to occur
Claire Le Gal
  • 09:00 AM
  • 09:29 AM
Faster Payments Fraud: How Can We Outpace The Criminals?
Peter Tapling , Board Member, U.S. Faster Payments Council
Deborah Baxley, Partner, PayGility Advisors
Mike Timoney, Vice President - Secure Payments, Federal Reserve Bank of Boston

As banks, merchants and individuals continue to adopt faster payments, fraud is outpacing fraud prevention. How are patterns of fraudulent activity in faster payments different to traditional payment methods? How are the fraud actors collaborating within their fraud community? What are the technologies and controls we need to mitigate this criminality? 

This expert panel will share insights and strategies, including:

  • The faster payments fraud landscape;
  • The technologies and controls needed to mitigate this criminality;
  • How can we improve information sharing and collaboration efforts.
Peter Tapling
Deborah Baxley
Mike Timoney
  • 09:30 AM
  • 10:04 AM
Your Own Worst Enemy: When Customers are a Part of the Fraud Transaction
JP Blaho, Product Marketing Leader, BioCatch

It is not difficult to be fooled. With constant changes to digital apps and a barrage of inbound communication, consumers are being challenged to determine the difference between legitimate business and fraudsters. Behavioral biometrics helps identify when genuine customer transactions are deliberate or accidental as well as legitimate or fraudulent.

In this session, we will share key insights from some of the more sophisticated forms of financial fraud with a focus on social engineering voice scams and money mules:

• Learn about key indicators of fraud for money mule transactions.
• Identify common practices being used to gain the trust of genuine customers.
• Listen to some common scenarios that challenge fraud defenses.

With a little bit of luck and a lot of persistence and sophistication, fraudsters are increasing their likelihood of getting genuine customers to make mistakes or even participate in fraudulent transactions. Incorporating behavioral biometrics can help protect your customers when they are unable to protect themselves.

JP Blaho
  • 10:00 AM
  • 10:29 AM
Digital Trust & Safety: Gain Visibility & Take Control with Sift
Jim Payne, Senior Manager of Product Marketing, Sift

Deploying a Digital Trust & Safety solution has become more important than ever before, as traditional ways of fighting fraud become obsolete. During this presentation, we will walk you through the Sift Platform and give you a look at how Sift’s fraud protection suite of products can help your company protect itself from fraudsters in 2022 and beyond, without compromising growth.

Jim Payne
  • 10:30 AM
  • 10:46 AM
How is Mobile Phone Fraud Evolving - and What Can We Do About It?
Karen Boyer, SVP Financial Crimes, Fraud Intelligence, M&T Bank
Kristi Wilson, Senior Fraud Manager, Special Investigations, T-Mobile

Mobile phones are an integral part of our digital lives; we've linked banking, emails, and other sensitive data to them, making them a perfect target for fraud and identity theft. What are the latest criminal schemes and what are the financial and telecoms industries doing to spot and stop the scale of the scams? 

This expert panel will share insights and strategies, including:

  • How the past two-plus COVID years have changed the face of fraud;
  • The evolution of unauthorised mobile porting, SIM swapping and account takeover fraud;
  • How the industry can adopt stronger authentication methods such as FIDO. 
Karen Boyer
Kristi Wilson
  • 10:45 AM
  • 11:24 AM
Account Takeovers and Synthetic Accounts: Why A Single Session Isn’t Enough to Combat Fraud
Greg Kruck, Security Architect, Google Cloud Security

As with all things related to cybersecurity and fraud, the race between adversaries and defenders to develop more effective attacks and more robust defenses continues in the realm of bots, automation and user account abuse. Traditional bot detection techniques that introduce or examine session-specific signals such as user agent analysis, traffic volume thresholds and visual CAPTCHAs were effective for a time, but recent increases in both account takeovers via credential stuffing and in synthetic account creation present challenges for defenders. This session describes the current state of bot defense, briefly defines the techniques and risks associated with account takeovers and synthetic accounts, and proposes a longitudinal approach to detecting account abuse and associated fraud.

Greg Kruck
  • 11:15 AM
  • 11:46 AM
Exposed! 3 Real Fraud Rings and How They Were Caught Red-Handed
Brian Pramov, Director, Customer Success, DataVisor

Modern fraudsters are organized and sophisticated. How so? What does this mean for you today?

We dissect three real fraud rings to show the DNA of their newest attacks: supermodern social engineering, device emulators, residential botnets and more.

Join fellow SRM leaders and master:

  • The telltale behavioral patterns of a coordinated attack;
  • Fraudsters’ latest tools and the clues that give them away;
  • The strategy and tech that modern fraud prevention teams use to win.
Brian Pramov
  • 11:45 AM
  • 12:14 PM
Exhibits & Networking Break

Enhance your Summit experience by visiting the Sponsors’ Interactive Booths. Chat with Representatives at each Booth, access valuable resources, schedule a demo and more!

  • 12:15 PM
  • 12:29 PM
Passwordless Authentication- a Positive or Negative Impact on Fraud?
David Pollino, Former CISO, PNC Bank
Jeremy Grant, Managing Director, Technology Business Strategy, Venable LLP

No other technology is more pervasive and hated by security and fraud professionals than the password. Passwords have proven to be the combination of poor security and even worse usability. Even well intentioned users find it hard to comply with various complexity and rotation requirements without reusing or writing down passwords. Apple, Google and Microsoft recently announced a commitment to support FIDO standards to enable passwordless sign-ins. Does this mean the end of passwords altogether? Will ordinary users understand and trust this new paradigm? How will criminals adapt? This panel will discuss the impact of passwordless authentication and highlight hidden pitfalls for users and organizations.

David Pollino
Jeremy Grant
  • 12:30 PM
  • 12:59 PM
Legal Update for Fraud - What Non-Lawyers Need to Know
Imran Ahmed, imran.ahmad@nortonrosefulbright.com, Norton Rose Fullbright
Ruth Promislow, Partner, Bennett Jones LLP

Heightened third-party risk, unrelenting ransomware attacks and a shifting regulatory landscape. These are boom times for cybersecurity and privacy attorneys, but difficult times in the fraud space for non-legal executives trying to make sense of it all. Join this session and hear straight from two leading attorneys about:

  • Negotiating the tricky ransomware landscape;
  • Emerging regulatory concerns;
  • What non-lawyers need to know about cybersecurity, fraud and privacy legal issues.
Imran Ahmed
Ruth Promislow
  • 01:00 PM
  • 01:29 PM
Managing the Risk of Ransomware in the Supply Chain
Kelly White, Advisor to Mastercard - Cybersecurity Strategy and Risk, Mastercard

Organizations with good cybersecurity hygiene are 35 times less likely to become a ransomware victim. When evaluating supply chain risk to prevent future attacks, it is critical to evaluate data, transaction and operational risks. In this exclusive session, Kelly White will take a deep dive into the following key topics:

  • What are the best strategies to mitigate supply chain risks?
  • Best practices for organizations to sustain good cyber hygiene
  • What are the key evaluators CISOs should keep in mind for risk mitigation?
Kelly White
  • 01:30 PM
  • 02:05 PM
The Risk with the Rise of Open Banking and Data Sharing
Karen Boyer, SVP Financial Crimes, Fraud Intelligence, M&T Bank
Don Cardinal, Managing Director, Financial Data Exchange (FDX)

The open banking revolution is quickly gathering momentum. While it has helped increase the operational efficacy of banking and heighten customer experience, the threat of lack of security and privacy looms large. Various  types of fraud, including new account opening fraud, is holding back the adoption of open banking. The session will also discuss:

  • The various types of fraud occurring through open banking
  • Modus operandi of the attacker
  • How to spot these type of fraud
Karen Boyer
Don Cardinal
  • 02:00 PM
  • 02:29 PM
CNP, Deposit Fraud and the Great Resignation - the Latest Research
Julie Conroy, Head of Risk Insights and Advisory, Aite-Novarica Group

Sixty-five percent of merchants say less than 90% of their CNP transactions are authorized; deposit fraud attacks have sharply risen; and 71% of FIs have seen voluntary attrition increase in the wake of the Great Resignation. These are among the highlights of the latest research by Aite-Novarica Group. In this session, Julie Conroy of Aite-Novarica discusses:

  • The latest on CNP fraud;
  • How FinCrime operations are responding to the Great Resignation;
  • Tends around the spike in deposit fraud.
Julie Conroy
  • 02:30 PM
  • 02:59 PM
Day 2 Agenda

All content from Day 1 will be available on demand from 9 AM - 5 PM ET on Day 2, Wednesday, June 17th. Don’t miss the chance to log-in and consume any content you may not have had the chance to see at your own convenience.

  • 09:00 AM
  • 04:59 PM

ISMG, the leading media provider to the cybersecurity community, has shown its commitment to education and networking through its series of Fraud Summits over the last nine years. Our annual Fraud Summit brings leaders and key decision-makers together to connect and learn from each other’s success, as well as challenges, in an interactive educational environment to better combat fraud.

The Fraud Summit agenda is designed with a goal of providing actionable education implement back at the office immediately. Last year's speakers include Whole Foods - Amazon CISO, Sameer Sait, Mastercard's SVP of Fraud Intelligence, Strategy & Cyber Products, Claire Le Gal, Square's Global Head of Risk, Samant Nagpal and more. As you plan for the coming year, navigate the latest stage in the pandemic, and pivot for unexpected vulnerabilities and ever-changing threat landscape, please join us on June 16 for the Fraud Summit!
ISMG's agendas provide actionable education and exclusive networking opportunities with your peers and our subject matter expert speakers.

Jeremy Grant
Managing Director, Technology Business Strategy
Venable LLP
Grant is a managing director at Venable, where he works with the firm's clientele to develop growth strategies, identify market solutions and advise on policy impacts across the information technology and cybersecurity and government services. In this role, Grant utilizes...
Claire Le Gal
Sr. VP, Fraud Intelligence, Strategy & Cyber Products
Mastercard
Le Gal is senior vice president, responsible for the fraud intelligence, strategy and cyber products team in the Cyber and Intelligence Solutions division at Mastercard. She is responsible for a variety of global functions, including fraud reporting and analytics, cybersecurity...
Karen Boyer
SVP Financial Crimes, Fraud Intelligence
M&T Bank
Boyer has over 20 years of diverse banking experience with over 15 years in the realm of fraud. She is currently vice president of financial crimes and fraud intelligence at People’s United Bank, a regional bank in the Northeast with...
Ian Mitchell
Founder and Board Chair
The Knoble
Mitchell is the founder of The Knoble, a nonprofit with the mission to unite the financial crimes industry to protect vulnerable populations and fight human crime - trafficking, scams, child exploitation and elder abuse. He is also the co-founder of...
Greg Kruck
Security Architect
Google Cloud Security
Mr. Kruck is a Security Architect in Google Cloud Platform's User Protection Services unit. Prior to joining Google, he worked in both public sector and commercial organizations in myriad roles, including leading federal agencies’ cyber security programs, developing startups from...
Brian Pramov
Director, Customer Success
DataVisor
Brian works with large financial institutions to implement DataVisor's fraud management platform and utilize it to detect fraud before it is realized. Brian has over 15 years of experience across the financial services and e-commerce industries, and has transformed the...
Don Cardinal
Managing Director
Financial Data Exchange (FDX)
Don Cardinal is Managing Director of the Financial Data Exchange (FDX), a non-profit, industry led collaboration dedicated to unifying the financial industry around a secure, interoperable standard for the permissioned access of consumer and business financial data. As Managing Director,...
Anna Delaney
Executive Editor
ISMG
David Pollino
Former CISO
PNC Bank
Pollino is an experienced security and risk executive with over 25 years of experience in information security, fraud prevention and risk management. He has focused on financial services for 20 years and was the CISO of Bank of the West...
Kolin Whitley
Head of North America, Acceptance & Risk
VISA
Whitley is a senior director advising the top 25 U.S. issuers in the areas of fraud and identity management. Prior to joining Visa, he spent more than 20 years in a variety of risk leadership roles supporting payments, financial services...
TJ Hart
Managing Director, ISO Strategy and Transformation
State Street Corporation
TJ is a 15 year veteran of the Security space and is currently the Managing Director, ISO Strategy and Transformation at State Street Corporation. In this role he leads the effort to enact resiliency and sustainability within global business security...
Mike Timoney
Vice President - Secure Payments
Federal Reserve Bank of Boston
Mike Timoney is a Vice President for Secure Payments and has responsibility to understand the payments and fraud landscape and identify areas where security must be improved. Mike is responsible for designing, developing, and implementing key elements of the Federal...
Julie Conroy
Head of Risk Insights and Advisory
Aite-Novarica Group
Julie Conroy serves as the head of Risk, Insights & Advisory and covers fraud, data security, anti-money laundering, and compliance issues. Ms. Conroy brings to Aite-Novarica more than a decade of hands-on product management experience working with financial institutions, payments...
Kristi Wilson
Senior Fraud Manager, Special Investigations
T-Mobile
Wilson is a telecommunications industry professional with 15+years in fraud detection, mitigation, and criminal analytics. Kristi’s passion for Fraud began early in her career as an investigator for Commerce Bank, headquartered in Kansas City, MO. The last 10 years have...
Ruth Promislow
Partner
Bennett Jones LLP
Ruth Promislow practices commercial litigation with a strong focus on commercial crime, including cybersecurity, Ponzi schemes, investment fraud, employee fraud and anti-money laundering. She has extensive experience with recovery issues relating to commercial crime, including receiverships, tracing, freezing and recovering...
Tom Field
SVP of Editorial
ISMG
Field is responsible for all of ISMG's 28 global media properties and its team of journalists. He also helped to develop and lead ISMG's award-winning summit series that has brought together security practitioners and industry influencers from around the world,...
JP Blaho
Product Marketing Leader
BioCatch
John Paul (JP) Blaho leads the product marketing team and help execute the go to market strategy at BioCatch. With more than 15 years of product marketing experience, JP focuses on understanding fraud and security buyer personas, bringing cutting edge...
Jim Payne
Senior Manager of Product Marketing
Sift
Jim Payne is a Senior Manager of Product Marketing at Sift focused on Enterprise product and go-to-market strategy. He is also the proud owner of a bustling cheesesteak restaurant in Denver, CO.
Peter Tapling
Board Member
U.S. Faster Payments Council
Tapling is an innovator and adviser in security, risk, authentication and payments. He is a board member of the U.S. Faster Payments Council and was a steering committee member of the Federal Reserve Secure Payments Task Force. Tapling was founder...
Deborah Baxley
Partner
PayGility Advisors
Deborah Baxley is an international mobile/cards payment/FinTech consultant, and a recognized expert in the industry, creator of growth strategies for new and existing markets with more than 20 years’ experience consulting to cards and payment companies. Managed and delivered over...
Kelly White
Advisor to Mastercard - Cybersecurity Strategy and Risk
Mastercard
Kelly White is the co-founder and CEO of RiskRecon, a Mastercard company. RiskRecon is a world-leading provider of cybersecurity ratings and insights that make it easy to understand and act on enterprise risks. Prior to founding RiskRecon, Kelly held various...
Julie Conroy
Head of Risk Insights and Advisory
Aite-Novarica Group
Conroy is research director for Aite-Novarica Group's fraud and AML practice and covers fraud, data security, anti-money laundering and compliance issues. She has more than a decade of hands-on product management experience working with financial institutions, payments processors and risk...
Imran Ahmed
imran.ahmad@nortonrosefulbright.com
Norton Rose Fullbright
Imran Ahmad is the Canadian head of the technology sector and co-head of the information governance, privacy and cybersecurity practice at Norton Rose Fulbright. He advises clients across all industries on a wide array of technology-related matters, including outsourcing, cloud...

View Agenda
Mastercard's Claire Le Gal on Responding to the New 'Fraud Universe'
Claire Le Gal, Sr. VP, Fraud Intelligence, Strategy & Cyber Products, Mastercard

If we have learned anything from digital transformation, it's that fraud now comes in multiple forms across multiple vectors - simultaneously. And for financial services organizations to be able to spot and stop these schemes requires tearing down silos and building new partnerships like never before.

Claire Le Gal, a 26-year Mastercard veteran, shares exclusive insight on:

  • Emerging fraud trends - and why they are so challenging to detect
  • How we can make it harder for the fraudsters to succeed
  • Why fraud fusion centers are only the start of the cross-enterprise collaboration that needs to occur
Claire Le Gal
  • 09:00 AM
  • 09:29 AM
Faster Payments Fraud: How Can We Outpace The Criminals?
Peter Tapling , Board Member, U.S. Faster Payments Council
Deborah Baxley, Partner, PayGility Advisors
Mike Timoney, Vice President - Secure Payments, Federal Reserve Bank of Boston

As banks, merchants and individuals continue to adopt faster payments, fraud is outpacing fraud prevention. How are patterns of fraudulent activity in faster payments different to traditional payment methods? How are the fraud actors collaborating within their fraud community? What are the technologies and controls we need to mitigate this criminality? 

This expert panel will share insights and strategies, including:

  • The faster payments fraud landscape;
  • The technologies and controls needed to mitigate this criminality;
  • How can we improve information sharing and collaboration efforts.
Peter Tapling
Deborah Baxley
Mike Timoney
  • 09:30 AM
  • 10:04 AM
Your Own Worst Enemy: When Customers are a Part of the Fraud Transaction
JP Blaho, Product Marketing Leader, BioCatch

It is not difficult to be fooled. With constant changes to digital apps and a barrage of inbound communication, consumers are being challenged to determine the difference between legitimate business and fraudsters. Behavioral biometrics helps identify when genuine customer transactions are deliberate or accidental as well as legitimate or fraudulent.

In this session, we will share key insights from some of the more sophisticated forms of financial fraud with a focus on social engineering voice scams and money mules:

• Learn about key indicators of fraud for money mule transactions.
• Identify common practices being used to gain the trust of genuine customers.
• Listen to some common scenarios that challenge fraud defenses.

With a little bit of luck and a lot of persistence and sophistication, fraudsters are increasing their likelihood of getting genuine customers to make mistakes or even participate in fraudulent transactions. Incorporating behavioral biometrics can help protect your customers when they are unable to protect themselves.

JP Blaho
  • 10:00 AM
  • 10:29 AM
Digital Trust & Safety: Gain Visibility & Take Control with Sift
Jim Payne, Senior Manager of Product Marketing, Sift

Deploying a Digital Trust & Safety solution has become more important than ever before, as traditional ways of fighting fraud become obsolete. During this presentation, we will walk you through the Sift Platform and give you a look at how Sift’s fraud protection suite of products can help your company protect itself from fraudsters in 2022 and beyond, without compromising growth.

Jim Payne
  • 10:30 AM
  • 10:46 AM
How is Mobile Phone Fraud Evolving - and What Can We Do About It?
Karen Boyer, SVP Financial Crimes, Fraud Intelligence, M&T Bank
Kristi Wilson, Senior Fraud Manager, Special Investigations, T-Mobile

Mobile phones are an integral part of our digital lives; we've linked banking, emails, and other sensitive data to them, making them a perfect target for fraud and identity theft. What are the latest criminal schemes and what are the financial and telecoms industries doing to spot and stop the scale of the scams? 

This expert panel will share insights and strategies, including:

  • How the past two-plus COVID years have changed the face of fraud;
  • The evolution of unauthorised mobile porting, SIM swapping and account takeover fraud;
  • How the industry can adopt stronger authentication methods such as FIDO. 
Karen Boyer
Kristi Wilson
  • 10:45 AM
  • 11:24 AM
Account Takeovers and Synthetic Accounts: Why A Single Session Isn’t Enough to Combat Fraud
Greg Kruck, Security Architect, Google Cloud Security

As with all things related to cybersecurity and fraud, the race between adversaries and defenders to develop more effective attacks and more robust defenses continues in the realm of bots, automation and user account abuse. Traditional bot detection techniques that introduce or examine session-specific signals such as user agent analysis, traffic volume thresholds and visual CAPTCHAs were effective for a time, but recent increases in both account takeovers via credential stuffing and in synthetic account creation present challenges for defenders. This session describes the current state of bot defense, briefly defines the techniques and risks associated with account takeovers and synthetic accounts, and proposes a longitudinal approach to detecting account abuse and associated fraud.

Greg Kruck
  • 11:15 AM
  • 11:46 AM
Exposed! 3 Real Fraud Rings and How They Were Caught Red-Handed
Brian Pramov, Director, Customer Success, DataVisor

Modern fraudsters are organized and sophisticated. How so? What does this mean for you today?

We dissect three real fraud rings to show the DNA of their newest attacks: supermodern social engineering, device emulators, residential botnets and more.

Join fellow SRM leaders and master:

  • The telltale behavioral patterns of a coordinated attack;
  • Fraudsters’ latest tools and the clues that give them away;
  • The strategy and tech that modern fraud prevention teams use to win.
Brian Pramov
  • 11:45 AM
  • 12:14 PM
Exhibits & Networking Break

Enhance your Summit experience by visiting the Sponsors’ Interactive Booths. Chat with Representatives at each Booth, access valuable resources, schedule a demo and more!

  • 12:15 PM
  • 12:29 PM
Passwordless Authentication- a Positive or Negative Impact on Fraud?
David Pollino, Former CISO, PNC Bank
Jeremy Grant, Managing Director, Technology Business Strategy, Venable LLP

No other technology is more pervasive and hated by security and fraud professionals than the password. Passwords have proven to be the combination of poor security and even worse usability. Even well intentioned users find it hard to comply with various complexity and rotation requirements without reusing or writing down passwords. Apple, Google and Microsoft recently announced a commitment to support FIDO standards to enable passwordless sign-ins. Does this mean the end of passwords altogether? Will ordinary users understand and trust this new paradigm? How will criminals adapt? This panel will discuss the impact of passwordless authentication and highlight hidden pitfalls for users and organizations.

David Pollino
Jeremy Grant
  • 12:30 PM
  • 12:59 PM
Legal Update for Fraud - What Non-Lawyers Need to Know
Imran Ahmed, imran.ahmad@nortonrosefulbright.com, Norton Rose Fullbright
Ruth Promislow, Partner, Bennett Jones LLP

Heightened third-party risk, unrelenting ransomware attacks and a shifting regulatory landscape. These are boom times for cybersecurity and privacy attorneys, but difficult times in the fraud space for non-legal executives trying to make sense of it all. Join this session and hear straight from two leading attorneys about:

  • Negotiating the tricky ransomware landscape;
  • Emerging regulatory concerns;
  • What non-lawyers need to know about cybersecurity, fraud and privacy legal issues.
Imran Ahmed
Ruth Promislow
  • 01:00 PM
  • 01:29 PM
Managing the Risk of Ransomware in the Supply Chain
Kelly White, Advisor to Mastercard - Cybersecurity Strategy and Risk, Mastercard

Organizations with good cybersecurity hygiene are 35 times less likely to become a ransomware victim. When evaluating supply chain risk to prevent future attacks, it is critical to evaluate data, transaction and operational risks. In this exclusive session, Kelly White will take a deep dive into the following key topics:

  • What are the best strategies to mitigate supply chain risks?
  • Best practices for organizations to sustain good cyber hygiene
  • What are the key evaluators CISOs should keep in mind for risk mitigation?
Kelly White
  • 01:30 PM
  • 02:05 PM
The Risk with the Rise of Open Banking and Data Sharing
Karen Boyer, SVP Financial Crimes, Fraud Intelligence, M&T Bank
Don Cardinal, Managing Director, Financial Data Exchange (FDX)

The open banking revolution is quickly gathering momentum. While it has helped increase the operational efficacy of banking and heighten customer experience, the threat of lack of security and privacy looms large. Various  types of fraud, including new account opening fraud, is holding back the adoption of open banking. The session will also discuss:

  • The various types of fraud occurring through open banking
  • Modus operandi of the attacker
  • How to spot these type of fraud
Karen Boyer
Don Cardinal
  • 02:00 PM
  • 02:29 PM
CNP, Deposit Fraud and the Great Resignation - the Latest Research
Julie Conroy, Head of Risk Insights and Advisory, Aite-Novarica Group

Sixty-five percent of merchants say less than 90% of their CNP transactions are authorized; deposit fraud attacks have sharply risen; and 71% of FIs have seen voluntary attrition increase in the wake of the Great Resignation. These are among the highlights of the latest research by Aite-Novarica Group. In this session, Julie Conroy of Aite-Novarica discusses:

  • The latest on CNP fraud;
  • How FinCrime operations are responding to the Great Resignation;
  • Tends around the spike in deposit fraud.
Julie Conroy
  • 02:30 PM
  • 02:59 PM
Day 2 Agenda

All content from Day 1 will be available on demand from 9 AM - 5 PM ET on Day 2, Wednesday, June 17th. Don’t miss the chance to log-in and consume any content you may not have had the chance to see at your own convenience.

  • 09:00 AM
  • 04:59 PM

Speaker Interviews

June 16 - 17, 2022

Fraud Summit