Reimagining SaaS with Gen AI: Enhancing Customer Experience & Operational Excellence ISMG%%sep%%Events ismg.events

Friday, 15th November, 2024

Reimagining SaaS with Gen AI: Enhancing Customer Experience & Operational Excellence

6:30 PM onwards | Hilton Hotel, Chennai

Event Overview

In today’s fast-evolving digital landscape, AI-powered SaaS solutions are quite promising and capable of driving customer satisfaction and operational efficiency.

ISMG, in Partnership with Shellkode (A premier AWS Partner) invites you for an exclusive CXO Roundtable on “Reimagining SaaS with Gen AI: Enhancing Customer Experience & Operational Excellence” where we will explore the transformative potential of Generative AI in revolutionizing the SaaS industry.

Join us for this exclusive roundtable to gain valuable insights, share your perspectives, and network with peers and technology experts to drive innovation in SaaS through Generative AI.

DISCUSSION POINTS

Customer Experiences: Transforming interactions with AI-powered chatbots and assistants.
Agent Automation: Streamlining workflows and improving accuracy through AI.
Employee Productivity: Automating tasks with AI tools to focus on high-impact work.
Scaling AI: Designing scalable AI using RAG architecture for diverse customers.

Rahul Neel Mani

Vice President,
Community Engagement and Editorial

ISMG (Moderator)

Bhuvanesh R

CTO and Co-Founder

Shellkode

Bakrudeen

Shellkode

Sarath Sasikumar

Head of ISV Business (HBA & Retail)- India South

Amazon Web Services

Sreedhar Gade

Vice President, Engineering

Freshworks

Speakers

Join your peers and thought-leaders Bhuvanesh R, Bakrudeen from Shellkode, Sarath Sasikumar from AWS, Sreedhar Gade from Freshworks and Rahul Neel Mani from ISMG to discuss Reimagining SaaS with Gen AI: Enhancing Customer Experience & Operational Excellence

This 90-minute session will be:

Chatham house rules
Peer driven
Pitch free

Exclusive Sneak Peek: Get a Preview of this Roundtable

Venue

Hilton Hotel, Chennai

124, 1, 100 Feet Rd, Poomagal Nagar, Guindy, Chennai, Tamil Nadu 600032

Underwritten by

Shellkode is at the forefront of cloud innovation, specializing in cloud modernization, security, data, generative AI and machine learning. Its mission is to empower businesses through cutting-edge technology solutions that drive transformative growth and tackle complex challenges. With an extensive understanding of diverse industry requirements, Shellkode develops strategies that accelerate innovation and enhance operational efficiency.

Rules of Engagement

By taking part in this discussion you agree that:

These events follow Chatham House Rule. Nothing shared will be recorded or distributed anywhere online.
If for any reason you need to cancel your reservation, we ask you to let us know 48 hours prior to the event commencing so we can open your seat up to someone else.
These are interactive discussions, so we ask that all attendees participate in the discussion. If this is a virtual event, we ask all attendees to join via video.