Wednesday, December 3rd 2025
When Performance Fails, So Does Security: Rethinking Digital Experience Visibility
4:00 -5:30 PM ET | Virtual
Event Overview
As enterprise infrastructure stretches further into the cloud, security and IT leaders face increasing pressure to ensure that users remain productive and secure. Yet with growing architectural complexity, many organizations are struggling to maintain visibility across user-to-cloud pathways, especially when performance issues arise.
In this new paradigm, traditional monitoring tools often fall short. They weren’t designed to track and triage issues across the distributed and dynamic environments that define today’s digital workplace. For CISOs and IT leaders, this presents a critical risk: degraded user experiences that impact productivity, strain IT resources, and create blind spots that adversaries could exploit.
This discussion will explore how forward-leaning organizations are rethinking digital experience monitoring. It will examine why visibility from endpoint to application has become a foundational layer of modern IT operations and security, and how data-driven approaches can help teams isolate performance bottlenecks across SaaS, connectivity, and end-user devices.
Key discussion points include:
The operational and security risks introduced by limited visibility into user-to-cloud application flows.
Ways to reduce time-to-resolution by shifting from reactive troubleshooting to performance insights.
How experience monitoring supports broader Zero Trust and resilience goals by ensuring secure, uninterrupted access.
Request to Attend
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*Please note that this is an invitation-only event and space is limited. All requests to attend will be reviewed by our event staff and approved based on professional qualifications and event capacity. Additionally, these events will not be recorded and the Chatham House Rule will apply.
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Moderator
Sean D. Mack
Managing Director
ISMG
A.J. Sofia
CTO in Residence, Americas
Zscaler
Speakers
Whether you’re focused on enabling productivity, reducing support costs, or closing visibility gaps in your security posture, this discussion will offer strategic insights into why digital experience observability is emerging as a critical CISO concern – and what you can do about it.
This session will be:
- Chatham house rule
- Peer driven
- Pitch free
Subject matter expert
A.J. Sofia
CTO in Residence, Americas
Zscaler
As a Chief Technologist within Zscaler’s emerging technologies organization A.J. has been focused primarily on large enterprises as well as service providers on the customer journey towards adopting a zero-trust security transformation framework. With an extensive background in network-security across a multitude of security solutions, he specializes in complex security & network architectures across customer data centers and hybrid cloud environments. Over the last two decades he has worked with many global organizations across all verticals on positioning and designing multiple network segmentation, micro-segmentation, secure remote access, secure branch/SD-WAN, threat prevention and cloud workload security projects worldwide.
Subject matter expert
Dennen Monks
Field Tech Strategist
CrowdStrike
Monks has 20 years of cybersecurity experience across network, data, cloud and applications. He helps
companies achieve streamlined operational states across people, process and technology. Monks
previously spent 10 years in professional services, five years at Skyhigh Networks in sales engineering,
and served as lead solution architect at Bionic.
Exclusive Sneak Peek: Get a Preview of this Roundtable
Venue
Highlands Detroit
400 Renaissance Center floor 71, Detroit, MI 48243
Underwritten by
Headquartered in San Jose, California, Zscaler operates a global network of over 150 data centers, ensuring high availability and low latency for its services. The company’s commitment to innovation and excellence is reflected in its continuous investment in research and development, as well as its strategic acquisitions to enhance its security offerings.
Rules of Engagement
By taking part in this discussion you agree that:
- These events follow Chatham House Rule. Nothing shared will be recorded or distributed anywhere online.
- If for any reason you need to cancel your reservation, we ask you to let us know 48 hours prior to the event commencing so we can open your seat up to someone else.
- These are interactive discussions, so we ask that all attendees participate in the discussion. If this is a virtual event, we ask all attendees to join via video.