Wednesday, 10 December 2025
AI Agents at Work: Making Enterprise Autonomy Real
6:30 PM to 9:30 PM IST | Hilton, Chennai
Event Overview
Enterprise automation is shifting from rule-based tasks to AI-led autonomy, where agents can interpret intent, take decisions, and execute workflows end-to-end. However, deploying such autonomous capabilities at scale requires a clear architecture, robust guardrails, and deep organizational trust. This closed-door roundtable brings senior IT and business leaders together to discuss practical strategies for embedding AI agents into enterprise workflows – enhancing efficiency, responsiveness, and cross-functional collaboration while ensuring control, compliance, and reliability. The conversation will focus on how organizations can progress from early PoCs to resilient, production-grade deployments that deliver measurable outcomes, reduce manual effort, and elevate both employee and customer experience.
Key Learnings:
- Where should AI Agents live?
Embedding agents inside workflow platforms vs. positioning them as standalone intelligence layers. - Autonomy vs. Oversight:
Designing permissions, guardrails, escalation pathways, and auditability to ensure safe, compliant execution. - Driving Business Impact:
Aligning agent-driven actions with KPIs, risk frameworks, and measurable outcomes. - Scaling from Pilot to Production:
Architectural considerations, data readiness, and change management for large-scale adoption.
Request to Attend
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*Please note that this is an invitation-only event and space is limited. All requests to attend will be reviewed by our event staff and approved based on professional qualifications and event capacity. Additionally, these events will not be recorded and the Chatham House Rule will apply.
Suparna Goswami
Executive Editor
APAC
ISMG (Moderator)
Aravind Srinivasan
Solution Consulting, India & SAARC
ServiceNow
Speakers
Join your peers and thought-leaders with Suparna Goswami to discuss on AI Agents at Work: Making Enterprise Autonomy Real.
This session will be:
- Chatham house rule
- Peer driven
- Pitch free
Venue
Hilton Chennai
Underwritten by
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloudbased platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow™. For more information, visit: www.servicenow.com
Rules of Engagement
By taking part in this discussion you agree that:
- These events follow Chatham House Rule. Nothing shared will be recorded or distributed anywhere online.
- If for any reason you need to cancel your reservation, we ask you to let us know 48 hours prior to the event commencing so we can open your seat up to someone else.
- These are interactive discussions, so we ask that all attendees participate in the discussion. If this is a virtual event, we ask all attendees to join via video.