According to a recent study, nine out of 10 organizations experience up to 40% abandonment rates when trying to onboard new customers. Another 5% lack all insight into their onboarding process and abandonment rates.
The biggest reasons for high abandonment rate: too many steps; identity proofing and affirmation; and too many manual processes.
What if abandonment could be reduced by even 50% – while not compromising identity proofing and affirmation? Could that increase customer acquisition and revenue significantly while also reducing fraud? And if so, does this not position security and technology leaders for a big prospective win in the effort to drive new business value?
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*Please note that this is an invitation-only event and space is limited. All requests to attend will be reviewed by our event staff and approved based on professional qualifications and event capacity. Additionally, these events will not be recorded and the Chatham House Rule will apply.
SVP, Product Marketing
Join Bruce Orcutt, Senior Vice President Product Marketing at event sponsor ABBYY, to discuss the role of security and technology leaders in creating a secure onboarding process.
This 90-minute session will be:
Hyatt Regency, King Street West, Toronto, ON, Canada
ABBYY puts your information to work. We combine innovation and experience to transform data from business-critical documents into intelligent actionable outcomes in over 200 languages in real time. We enable more than 10,000 companies globally, including many of the Fortune 500, to drive significant impact where it matters most: customer experience, operational excellence, and competitive advantage. ABBYY is a global company with headquarters in Milpitas, CA and offices in 14 countries. For more information, visit www.abbyy.com/company/about-us/.
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