Rethinking Operational Risk Through a Unified Framework

TUESDAY, 8th july 2025

Rethinking Operational Risk Through a Unified Framework

6:30 PM to 9:30 PM IST | Sofitel Mumbai, BKC

Event Overview

The RBI’s direction on operational risk signals a shift in how institutions detect, assess and act on operational risk. The focus now is on achieving real-time visibility, breaking down siloed data architectures and including operational risk into decision-making capabilities across businesses and technology functions.

Key priorities include setting up unified risk intelligence platforms, recalibrating oversight models for third-party and fintech ecosystems, and proactively addressing emerging threats such as AI-driven fraud, infrastructure failure and climate-linked disruptions. The need of the hour is to shift from periodic assessments to continuous monitoring and from fragmented reporting to integrated, forward-looking insights that drive resilience and operational readiness.

You are invited to join us at this exclusive roundtable jointly hosted by Service Now & inMorphis.

During this interactive session, learn from experts and network with industry peers to discover:

What process-level changes should be prioritized to shift toward a resilience-first mindset?

What steps are you taking to enable a unified and real-time view of operational risk across the enterprise?

Where do you see breakdowns in the three lines of defense, and how are you using technology to address them?

Which emerging operational risks are reshaping your strategy, and how are you adapting your response models?

Request to Attend

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*Please note that this is an invitation-only event and space is limited. All requests to attend will be reviewed by our event staff and approved based on professional qualifications and event capacity. Additionally, these events will not be recorded and the Chatham House Rule will apply.

Suparna Goswami

Executive Editor

ISMG (Moderator)

Barjesh Jain

Senior Risk Solution Specialist

ServiceNow

Surya Singh

Associate VP: Consulting and Solutioning

inMorphis

Speakers

Join your peers and thought-leaders Barjesh Jain and Surya Singh with Suparna Goswami to Rethink Operational Risks Through a Unified Framework

This session will be:

Chatham house rule
Peer driven
Pitch free

Venue

Sofitel Mumbai, BKC

C 57, G Block BKC, Bandra Kurla Complex, Bandra East,

Mumbai, Maharashtra 400051

Underwritten by

ServiceNow makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow™.

inMorphis is a global IT advisory and services organization. With ServiceNow at its core, it helps Global 2000 and enterprise customers across various sectors, including telco, BFSI, IT/ITes, PSU, pharma, manufacturing, and the automobile industry to build a unified user experience layer.

Rules of Engagement

By taking part in this discussion you agree that:

These events follow Chatham House Rule. Nothing shared will be recorded or distributed anywhere online.
If for any reason you need to cancel your reservation, we ask you to let us know 48 hours prior to the event commencing so we can open your seat up to someone else.
These are interactive discussions, so we ask that all attendees participate in the discussion. If this is a virtual event, we ask all attendees to join via video.