AI, Automation & the Human Element: Recalibrating the Modern SOC

Tuesday, July 15th 2025

AI, Automation & the Human Element: Recalibrating the Modern SOC

4:00 - 5:30 PM ET | Virtual

Event Overview

Security operations centers (SOCs) today face a paradox: while tooling and automation are more advanced than ever, many teams still struggle with overload, inefficiency, and underutilized talent. With most security teams operating with lean headcounts while managing dozens of tools, the need to recalibrate how SOCs function has never been more urgent.

Accordingly, what are the best practices for CISOs aiming to optimize SOC performance, analyst satisfaction, and the strategic use of automation? What tasks should be automated first? How can AI deliver meaningful ROI without introducing new complexity? And what is the true impact of automation and AI on staffing and morale?

This invitation-only roundtable on AI, Automation & the Human Element: Recalibrating the Modern SOC will provide answers to these and other critical questions.

The discussion will draw on the real-world experiences of participants to explore how automation and AI are transforming analyst workflows – from investigation to incident response – and where organizations are succeeding or falling short in realizing these technologies’ potential.

Discussion Topics:

What processes should be prioritized for AI-driven automation in the SOC?
How can organizations measure and maximize the ROI of automation tools?
What are the cultural and human capital implications of integrating AI in the SOC?
Where are SOCs succeeding or struggling in transforming analyst workflows with automation?

Request to Attend

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*Please note that this is an invitation-only event and space is limited. All requests to attend will be reviewed by our event staff and approved based on professional qualifications and event capacity. Additionally, these events will not be recorded and the Chatham House Rule will apply.

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Moderator

Tom Field

SVP Editorial

ISMG

Matt Mulller

Field CISO

Tines

Cheryl Cage

Principal Security

Strategist

Amazon Web Services

Speakers

You will have the opportunity to engage with a select group of senior cybersecurity executives in an informal setting – and walk away with new strategies to elevate the resilience, efficiency, and morale of your SOC team.

This session will be:

Chatham house rule
Peer driven
Pitch free

Subject matter expert

Emlyn King

Manager, Risk Solution Consulting

ServiceNow

Emlyn King leads solution consulting for risk & security within the UK and Ireland. Emlyn is focused on creating and implementing new and/or improved approaches to ensuring customers are aware of the full potential they can achieve from ServiceNow’s risk & security products.

Emlyn has over 15 years of experience (over 10 years at Deloitte) in advising customers on their risk, compliance and internal controls processes and functions. This included designing the Future of Controls operating model for Deloitte, to support customers in automating and optimizing their internal controls and assurance process.

Exclusive Sneak Peek: Get a Preview of this Roundtable

Venue

Chicago, IL

Venue to be announced

Underwritten by

Tines is a leading no-code automation platform that empowers security and IT teams to automate their workflows without writing a single line of code. Founded in 2018 in Dublin, Ireland, Tines helps organizations of all sizes improve efficiency, reduce alert fatigue, and respond faster to incidents by automating repetitive manual tasks. Trusted by security teams at companies like Canva, Sophos, and Coinbase, Tines offers a flexible, secure, and user-friendly solution that integrates seamlessly with existing tools.

With a focus on reliability, scale, and security, Tines is reshaping how teams approach automation, making it accessible to technical and non-technical users alike. The platform runs over a billion actions weekly, enabling faster, smarter decisions in real-time.

Amazon Web Services (AWS) offers key infrastructure services to businesses in the form of web services, now known as cloud computing. Businesses can take advantage of Amazon’s expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. With data center locations in the U.S., Europe, Brazil, Singapore, Australia and Japan, AWS provides a reliable, scalable and low-cost infrastructure platform in the cloud that powers thousands of businesses around the world.

Rules of Engagement

By taking part in this discussion you agree that:

These events follow Chatham House Rule. Nothing shared will be recorded or distributed anywhere online.
If for any reason you need to cancel your reservation, we ask you to let us know 48 hours prior to the event commencing so we can open your seat up to someone else.
These are interactive discussions, so we ask that all attendees participate in the discussion. If this is a virtual event, we ask all attendees to join via video.